Here at Norman Records we pride ourselves on looking after our lovely customers. Some key topics are listed below, but if you have any questions whatsoever then don't hesitate to contact us. Email is best!


For contact details, opening hours, office location, etc.

Contact us »

Where is my order?

Track the progress of an existing order.

Track an order »

Why the delay?

Here's why stuff sometimes gets delayed.

Delays »


Shipping costs, times, delays, lost items, etc.

Shipping prices and policies »


Take a look at our packaging options.

Packing »

Damages / returns

Received an incorrect item? Need to return an item?

No-fuss returns policy »

About us

Ethos, feedback, staff and history.

About us »


How we try to reduce our impact.

Environmental impact »


A list of some of the most frequent things we're asked.

FAQs »


Keeping your information secure.

Security policies »


Personal information and cookies.

Privacy and cookie policies »

Terms & conditions

The legal stuff

Terms & conditions »

Have another question?

Take a look at our Frequently Asked Questions or just get in touch.