If you ordered at the weekend, please note we are only open Monday - Friday. Mondays are busy, so please be patient. Otherwise we may just be waiting for an item to come into stock. Feel free to phone / email us with any queries.
Please get in touch with us. If we are to blame we will offer a full replacement or refund. We make every effort to package items securely. If it's a manufacturing issue then each party pays the return postage.
All personal information is collected over secure https and stored safely. For added security, we do not store credit card details and our site is audited every week by a professional security firm (Netcraft). Read our full security policy.
We don't handle credit cards on this site. For card payments we use eWAY (a secure payment service) and Paypal.
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Come and visit us!
We're open from Monday to Friday, 9am to 5pm. So if you prefer to buy in cash, want to collect your records in person, or would simply like to come and marvel at our brutalistLeeds office you are always welcome!